VoCoVo is extremely simple to install. The system uses your store’s existing cabling and a standard power socket, meaning set-up is usually complete within a matter of hours. Installation times vary depending on the size of your store, but most retailers are up and running the same day. Our equipment runs on a three-month lead time, though we aim to keep stock available to start a roll-out immediately. In most cases, you won’t wait more than a few days before your system is operational.

Yes. To make sure your VoCoVo system is a perfect fit, our team always performs a site survey prior to installation. This allows us to calculate how many base units you need and where to position them, ensuring complete coverage across your store with no dead spots. The process is quick, non-intrusive and causes no disruption to your business.

Absolutely. Every customer has access to quick start guides, detailed video tutorials and full support from our dedicated team. Comprehensive staff training is also provided during installation to ensure your colleagues feel confident from day one.

Yes. Every VoCoVo product is covered by a one-year manufacturer’s warranty, active from the day your order leaves our warehouse. There’s no need to register—our system does this automatically. If an item develops a fault, simply return it and we will repair or replace it within five to ten working days.

Yes. VoCoVo is designed to integrate seamlessly with self-checkouts, telephony systems, stock alerts and even smart shelving or security cameras. Notifications can be sent directly to headsets, helping colleagues respond instantly to customer needs, stock issues or potential theft.

Yes. VoCoVo is fully scalable. Smaller retailers often choose VoCoVo Link as an affordable entry-level package, while larger estates benefit from enterprise solutions that cover multiple floors, warehouses and even entire retail parks. As your business grows, additional devices and hubs can be added without disruption.

Retail can be tough on equipment, which is why VoCoVo headsets are designed for comfort, durability and all-day use. The latest Series 5 Pro headsets are dust resistant, waterproof and built to withstand drops, extreme temperatures and daily wear, while still delivering crystal-clear audio.

Our maintenance packages ensure your system runs smoothly long after installation. We provide regular health checks, software updates and fast-response support if issues arise. With access to the VoCoVo portal, managers can also monitor system health, reboot devices remotely and generate reports across multiple stores.