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Account Management

account manage page imageSound advice and support

Our customers range from an individual with a mobile phone to organisations operating hundreds of two way radios with complex infrastructure and applications. Our customers are based in both the public and private sectors and across every operating environment where there is a need for communications or security systems.

All our customers have something in common - they have someone to talk to or to contact when they need advice, help or support. As soon as we receive an enquiry for our products or services, one of our Account Managers takes ownership.

Our Account Managers are experienced in what they do, having a good understanding of the products and services they promote as well as the support of our internal teams to deliver service that meets the needs and expectations of our customers.

Field based, our Account Managers actively engage with with customers to ensure the products and services are appropriate and meet expectations. Our Account Managers and have their own customer care representative who get involved with day to day running of accounts and are always happy to assist with any queries that arise.

As a minimum, our customers can expect:
  • A polite and professional service
  • Sound advice to allow for well informed choices
  • Products and services as specified
  • Aftercare service where required

In keeping with many other aspects of what we do, we offer a flexible approach to account management and in many cases, particularly with larger accounts, we provide bespoke account management tools.

Additionally we provide a range of options to ensure that you get the best from our products and services.

If you would like to know more about how we manage accounts, please get in touch.

Contact us

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Need Help?

Our Customer and Technical Support teams are here to help.

Whether it is to place an order, check on your order, to find out how to reset your Broadband router or work out how to remove a battery we will be happy to assist.

Call us on

0845 600 4 900
01302 368866

Office Opening Hours

Monday to Friday 8.30am - 5.00pm, but you can leave us a message out of hours.

Customers with out of hours service arrangements should use contact details as provided with your plan.

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Ninehundred Communications Group is a trading style of Ninehundred Communications Group Limited.

Registered in England:
Company Registration Number 01741966
VAT Number 182 9893 08
White Rose Way, Doncaster Carr, Doncaster, DN4 5JH | Tel: 01302 368866

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