Operations Assistant

The Ninehundred Communications Group is a successful communications company based in Doncaster, that have been trading for over 43 years and are looking for an experienced Operations Assistant.

As an Operations Assistant you will be responsible for always delivering a fantastic level of service to our customers; polite, clear with a welcoming telephone manner are an essential part of the job role.

Working as part of our team in the busy Operations Department you will respond to customer’s enquiries via telephone and email taking ownership of all problems and queries and will strive to quickly resolve them.

The Role:

  • Processing orders and customer repairs using our in-house system,
  • Arranging UK wide service and installation appointments for our engineers
  • Dealing with enquiries in a pleasant and helpful manner, communicating relevant information to other departments, referring to others as appropriate
  • Support other departments with queries and taking ownership to resolve in a timely manner.
  • Accurate record keeping with attention to detail
  • Working to time deadlines

The Candidate:

  • Have effective communication skills – take personal responsibility for providing outstanding customer service
  • Experience within an administration/customer service role
  • Ability to interact confidently at all levels to establish what the problem is and explain the solution
  • Confident IT user - Including Microsoft Teams packages and Excel

Package:

Permanent Full Time position located in Doncaster

Hours are Monday to Friday 8.30am to 5.00pm with an hour for lunch

Salary: £21,000 + depending on experience

Fruity Monday’s

Pension

Life Insurance

Free Parking

Ninehundred Communications is an Equal Opportunities company.


Our Values

Our employees are at the heart of our business, working together to offer the highest levels of customer service and support.

Ninehundred Communications are keen to attract individuals that share our commitment and passion for continued growth and unrivaled service excellence.

As a company that provides end-to-end solutions there are a variety of roles across our operating divisions.

If you feel you can bring added value to our organisation and would like to be a part of our focused and friendly team, please get in touch and we will get back to you.

How to apply

To get in touch, please email your CV and contact details to:

opportunities@ninehundred.co.uk


Company Benefits

beach with palm trees and sun

20 holiday days
rising to 25

car with parking sign

Free onsite
Parking

various fruits

Free Fruit
Monday's

hourglass and pound sign

Company
Pension

three people with trophy

Company Team
Building Events

t-shirt and shoe

Charity Dress
Down Fridays


Ninehundred staff at company party

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