Customer Services Advisor

The Ninehundred Communications Group is a successful communications company based in Doncaster, that have been trading for over 44 years and are looking for an experienced Customer Services Support Administrator.

The Ninehundred Communications Group is a successful communications company based in Doncaster, that have been trading for over 44 years and are looking for an experienced Customer Services Support Administrator.

This is an exciting opportunity to join a team with a welcoming family feel.  You will be supported by a wealth of experience and knowledge within the company.  

Ninehundred Communications Group specialise in bespoke communication products for key sectors across the UK.  Providing a wide range of products and services to help protect people and other assets.

The Role:

  • Processing orders with accurate record keeping.
  • working to time deadlines
  • Dealing with enquiries in a pleasant and helpful manner, communicating relevant information to other departments, referring to others as appropriate
  • Support other departments with queries and taking ownership to resolve in a timely manner.
  • Order checking and verifying customer satisfaction.
  • Providing excellent customer service over the phone, through inbound and outbound telephone calls and via correspondence

The Candidate

  • Have effective communication skills – take personal responsibility for providing outstanding customer service.
  • Have good attention to detail.
  • Ability to interact confidently at all levels to establish what the problem is and explain the solution.
  • Excellent telephone manner
  • Confident IT user - Including Microsoft Teams packages and Excel.
  • Be able to concentrate and not be distracted in an open office

Full training will be given on all our internal in house systems along with product knowledge.

The Package:

  • Permanent, full-time position – 8.30 – 5pm Monday to Friday
  • Salary DOE + bonus scheme after a qualifying period
  • 20 days’ holiday + stats rising to 25 days (pro rata)
  • Free parking
  • Pension
  • Life Insurance

This is an excellent opportunity to work within a company who views its employees as an integral aspect of their success.

Ninehundred Communications is an Equal Opportunities company.


Our Values

Our employees are at the heart of our business, working together to offer the highest levels of customer service and support.

Ninehundred Communications are keen to attract individuals that share our commitment and passion for continued growth and unrivaled service excellence.

As a company that provides end-to-end solutions there are a variety of roles across our operating divisions.

If you feel you can bring added value to our organisation and would like to be a part of our focused and friendly team, please get in touch and we will get back to you.

How to apply

To get in touch, please email your CV and contact details to:

opportunities@ninehundred.co.uk


Company Benefits

beach with palm trees and sun

20 holiday days
rising to 25

car with parking sign

Free onsite
Parking

various fruits

Free Fruit
Monday's

hourglass and pound sign

Company
Pension

three people with trophy

Company Team
Building Events

t-shirt and shoe

Charity Dress
Down Fridays


Ninehundred staff at company party

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