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IT Services and Support

Staff spend too long getting technology to work

Our highly trained staff can help to get your team up and running when things just don’t go right, helping you get back to business in no time. With a dedicated helpdesk team, we can help answer any questions and queries remotely while our on-site engineers are based locally to rectify any larger issues.

Managed IT Support Services

Our Managed IT Support service is designed to help you maintain and manage your IT infrastructure, while also providing support to your workforce. Whether you run a small or large business, we aim to ensure that all your systems are up and running smoothly, thus increasing efficiency and operations on-site. Our proactive approach means that we focus on addressing potential issues before they become major problems, creating solutions that work for you and your business in the long term.

Our comprehensive IT support services range from general advice and troubleshooting to complex problem diagnosis and resolution, all backed by straightforward Service Level Agreements (SLA’s). Our highly trained staff are dedicated to continuously improving your technology, offering advanced remote support and quick resolution times, which allows your business to stay at the forefront of technology.

We also provide a live-chat help desk, which is available to answer any questions, queries, or support you may need. Our team can diagnose issues remotely or guide you through any applications. With our Managed IT Support, you can focus on what you do best, while we take care of your technology needs.

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  • Site Audit
  • Evaluation
  • Technical Review
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  • Consultancy
  • Design Systems
  • Infrastructure
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  • Cloud Services
  • Systems Implementation
  • Skills Support
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  • Cyber Security
  • Secure Connect
  • Personalised Needs
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  • Service Desk
  • Onsite Service
  • Technical Training

Onsite IT Support

Our onsite IT support is a comprehensive package that provides consistent and reliable assistance. It's an ideal alternative to having your own IT department, as it includes unlimited remote support and an onsite engineer who offers around-the-clock monitoring. 

Our onsite managed IT support package is an excellent value-for-money add-on that provides complete transparency, making it easy to budget for your monthly IT support expenses. This solution includes 24/7 real-time monitoring and alerts, preventative maintenance and updates, and guaranteed response time. With this package, you get everything that you need for complete IT support.

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IT Consultancy

We are committed to understanding your business objectives and ambitions, enabling us to provide a comprehensive plan that outlines the precise steps you need to take to achieve them. We will customise the amount and quality of our consulting services to suit your specific requirements. 

Whether you are a small or medium-sized enterprise seeking preliminary guidance and project implementation, or an IT manager with an in-house team seeking additional expertise, resources, or tactical advice, we are here to assist you.

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