About Us
Who we are
Trading since 1979, from humble beginnings and previously known as GB Communications, Ninehundred Communications have grown to become one of the UK’s largest independant suppliers and installers of high quality two way radio systems, corporate mobile phones, data solutions and vehicle / asset tracking systems.
Through aquisition, investment, the recruitment of people with the right knowledge, skills, experience and the support of our customers, we have adopted new products and services and operate from a purpose designed 12,000 sq ft site in Doncaster. The site includes a modern, fully equipped workshop facility, fitting centre and a mobile phone outlet.
With an office in North Shields and employees located around the country we are a local company providing services across the UK and Ireland.
We have in excess of 75 employees that share a passion to be the best at what we do in delivering high quality products and services at affordable prices.
Our online activities trade internationally with customers placing orders across Europe and countries including Africa and India.
What we do
Starting with two way radios, our products and services have expanded as the company has grown. Advances within the communications industry since we started trading have been responsible for some of the additions, for example mobile phones which we adopted when they were first launched in the UK.
The needs of our customers have also played a major part in our growth. Products such as vehicle tracking share technology with mobile phones so installation of a mobile phone handsfree kit and a tracking system to a truck at the same time makes sense and helps reduce costs for our customers through dealing with a single supplier.
As specialists in wireless connectivity, other products such as CCTV have evolved as an extension to wireless systems we already provided. Once we started installing wireless CCTV our customers were asking us about looking after their fixed CCTV. As we traditionally supplied wireless products and services our strengths were at that time more geared towards wireless CCTV. To ensure our customers could expect the same high levels of service and support we created a CCTV Division, recruiting industry professionals with the right knowledge, skills and experience. We then added Access Control and Intruder Alarms to our portfolio as in many cases these three security systems are integrated with each other and by doing this our customers can again benefit from having a single supplier.
We are now able to offer turnkey solutions and with ever changing technology and the abilities of our research, testing and technical team, system integration is becoming a growing part of our business by bringing products and services together.
Our products and services are split across six divisions:
- Two Way Radios
- Mobile Phones and Data
- Satellite Solutions
- CCTV / Access Control / Intruder
- Tracking
- Wireless and VoIP
All these Divisions provide end to end solutions and we are experienced system integrators providing solutions to connect and protect your organisation - its premises, its people, its assets.
Quality is at the heart of our business
We believe that whilst price is important, quality service delivery is crucial to our success and that of our customers. In fact we were one of the first in our industry to achieve the coveted BS5750 Quality Management System accreditation. BS5750 was replaced by the internationally recognised ISO9001: 2008 which we have held since it replaced the British Standard.
We have our own Quality Manager, our own workshop and engineering team, installation team, technical support team, customer care team and stringent procedures focussed on delivering the very best in products and services for our customers.
Products with support
As longstanding members of the Federation of Communication Services, we keep abreast of the latest innovations, technology and legislation.
As Authorised Dealers for a range of manufacturers, we are able to offer solutions based on well informed choices. Our Dealer status ensures we are kept up to date with the latest information, technology, products and services providing us with a valuable support channel and enhancing the support we provide to customers.
Our Account Managers are specialists within their own areas of operations be it within the Two Way Radio Division, the CCTV/Access Control/Intruder Division or any of the others and they have the support of our internal teams.
We thrive on challenges and our philosophy has always been to provide a proactive approach with a “Can Do” attitude. Offering a “face to face” presence and “engineered” packages we ensure all aspects including site coverage can be addressed before proposing a solution. You can be assured that our extensive experience and manufacturer relationships ensure we know our products well.
A flexible approach
Whilst we operate within a range of policies and procedures, we work hard to get to know our customers, to understand their needs and to understand how our products or services will affect their business.
We know that in the real world there has to be the ability to do things differently. As a SME (although large within our industry) we have the flexibility to go the extra mile and make our solutions fit the needs of our customers. If we advise something can't be done, you can be assured we will have explored all the options available to us first.
In many cases over the years, our customers have played a major part in what we do and how we do it - we always urge them to tell us if there is something they feel we should or could do - if we can, we will!
If you would like to know more about us or arrange a visit, please get in touch.
